“I love my job. It’s an honor to be the first female lead,
and I’m excited about what that means for women who work
here today, and who will work here in the future. The
culture at this place is inclusive, and my team and I get
along really well. So in that respect, while I was thrilled
by the promotion in January, I wasn’t necessarily surprised
by it. We lift each other up as teammates.”
Veronica hawthorne
Customer Service Manager
a word from veronica
“I love the ability to help our customers find solutions for
their unique needs and offer them quality products we
provide. It’s easy to sell a product, but it’s harder to
sell a service. You have to value and believe in the company
you’re asking people to trust to do work for them – and I
absolutely do.
Be ready to grow if you come to
work here! It’s never boring; there’s always something new
to work on and learn, including new product lines and part
numbers. I’ve been here over 17 years and I’m still learning
something new every day!”
Rachel Aumuller
Customer Service Manager
a word from Rachel
"PAA is an awesome company to work for! There is a lot to
learn in the aviation industry, but there are so many
knowledgeable and patient employees here who truly want
everyone to succeed. This is a great opportunity to grow
personally and professionally.
My experience at
PAA has helped me grow tremendously in only six months. I
have expanded on my leadership skills through training
provided by PAA’s Training Manager and learning hands-on
from a great group of leaders. I do not have a
background in aviation, so I came to PAA knowing I would be
learning an entirely new industry. The people I get the
opportunity to work with here have helped me learn how to be
more patient with myself and inspired me to be an
outstanding leader!”
Carlos baca
Customer Account Rep., Customer Service
a word from carlos
Carlos has been with PAA since 2015, and still loves his
job.
"Getting to start something new here
in Titusville has been really great! Coming from an avionics
shop to a larger facility that specializes on gears has been
a really cool learning experience. I've had a lot of support
from my peers on this journey, too."
Jwuan Hearns
AR Accountant
a word from Jwuan
“I like the family-oriented vibe of this company and how
it’s managed - everyone is so helpful. I also really like
the challenge of my AR role. I’m always learning, which is
exactly what I want."
Jwuan has a deep-rooted
passion for teamwork; he knows that a company’s success is
bigger than any one person. He seeks a true career, not just
a j-o-b, and he’s confident he’s found that here at
Professional Aircraft Accessories.
"I love
helping people around me, and giving back to those who have
been less fortunate. I’ve been in their shoes before - I had
people helping me in my time of need and now it’s my turn to
give a hand up wherever possible,”